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Aetna timely filing requirements texas professional#

The option to search for prospective providers using specific criteria such as the language(s) spoken by the provider.

Access to TTY and TDD services for the hearing impaired, and.

Access to translation and interpretation services.

To further demonstrate our commitment to supporting our members’ cultural, ethnic, racial and linguistic needs, we also provide members with: Your feedback is vitally important to us, so upon receipt we ask that you complete the survey and return it to us by the requested due date. In addition, we also fax an annual Physician Satisfaction Survey to ensure we are adequately providing you with tools and resources to meet your patients’ cultural needs. Members are asked to provide feedback about their satisfaction with their access to care as well as their in-network providers’ ability to meet their cultural needs and preferences To demonstrate our commitment to meeting these standards and to monitor, track, and improve upon our members’ experiences, we conduct an annual member outreach campaign using the Consumer Assessment of Healthcare Providers & Systems. In order to maintain our NCQA accreditation, we are required to show how our provider network meets the cultural needs and preferences of our membership. It is important that you remain mindful of these factors as you develop your service delivery strategies.

Personal space preferences - just to name a few that also play a role in the patient’s overall health care experience.

Incorporating your patients’ language, race, ethnic and cultural preferences in your service delivery strategiesĬultural factors that impact the doctor/patient relationship and patients’ health care decisions are broad and extremely varied.

Respecting the cultural, ethnic, racial and linguistic needs of your patients and.

Aetna timely filing requirements texas professional#

Recognizing your personal views about others and how they impact your professional interactions.Socio-economic status - just to name a fewĪs a health care professional, you can demonstrate your cultural competence by identifying and understanding the cultural, ethnic, racial and linguistic needs and preferences of your patients and their families, and by embracing the principles of equal access and nondiscriminatory practices in your service delivery.Īs an Aetna provider, you are also responsible for:.Keep in mind, federal and state laws prohibit unlawful discrimination in the treatment of patients based on: Good health begins with a good doctor/patient relationship and members knowing their rights.

Identify current Aetna programs that promote cultural competence as well as racial and ethnic equality.Explain Aetna’s commitment to cultural competence, and.Explain your responsibility in providing culturally competent care.Explain members’ rights in the health care environment.Cigna may not control the content or links of non-Cigna websites.Welcome to Aetna’s Cultural Competency TrainingĪt the end of this presentation, you will be able to Selecting these links will take you away from to another website, which may be a non-Cigna website. This website is not intended for residents of New Mexico. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. LINA and NYLGICNY are not affiliates of Cigna.Īll insurance policies and group benefit plans contain exclusions and limitations. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT) (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA) or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. That insure or administer group HMO, dental HMO, and other products or services in your state). Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Find an in-network doctor, dentist, or facility